Returns & Exchanges
At Kingsway Jewelry, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit or style, we offer a hassle-free return or exchange within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the jewelry in its original packaging, ensuring all tags and certificates are included to maintain eligibility for a full refund.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing